With the end of the year upon us, we take some time to look ahead at what 2019 holds for us, especially in terms of transport and logistics trends. Two of the trends we want to highlight are Digitalization and Software-driven Process changes, as we are starting to see these reach African shores and feel they will have a large impact on our industry here. These trends are also a large part of what TSI is about, and why we are disruptors in the transport and logistics industry in Africa today.
We are already seeing digitalization happening today and it is visible in business processes ranging from operations through to administration. Digitalization today is about developing completely new and improved business processes and models which include integrations across the value chain. Digitalization is more about leveraging the possibility of moving the point of purchase, as well as important elements related to service provision, into the digital environment to try and improve them.
A study done in Europe showed that 54% of companies expected that digitalization would increase their revenues (PwC Digital IQ Survey 2017). Businesses can utilize digitalization to simplify their processes, redesign their products, services and business models and to reduce the impact of talent gaps within the company.
In terms of transport and logistics and digitalization, it is expected to reshape the way that consumers interact with businesses which can already be seen through online and mobile ordering of transport, ranging from personal transport services through to taxi services, car sharing and even public transport ticketing. On a larger scale, we are already using algorithms, track and trace technology and our own self-developed systems to digitalize our logistics management services in Africa.
Software-Driven Process Changes
We can expect to see software-driven process changes grow significantly over the next few years which will mean even more benefits for businesses across the globe. The evolution of base technologies such as Artificial Intelligence, Big Data Analytics and Blockchain and the pressure on business effectiveness they generate will create a favourable environment for further development of such solutions.
The following solutions are expected to reshape transport and logistics of the future as software-driven process changes:
- Intelligent Transportation Systems
- Artificial Intelligence solutions
- Blockchain and all Distributed Ledger Technologies
- Robotic Process Automation
- Predictive solutions (e.g. for maintenance and deliveries)
While many of these changes may take longer than a year to enter the mainstream and to reach Africa, the future looks exciting and the developments within the Transport and Logistics industry will be innovative and beneficial to companies everywhere.